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Chapter 9.1. Breaking Unpleasant News

If you have to break the undesired news of a tragic accident, or the death of a dear or close relative or friend, break the news in such a way as to lessen its impact and to make it as mild and gentle as possible. For example, in the case of a death, you may say: 'recently, I learned that Mrs. X has been terribly sick, and her condition worsened. Today, I heard she has passed away. May the mercy of Allah be with her.'

Start by giving the name of the person in question. Do not break the news of a death by saying, 'do you know who died today?' this unduly manner frightens the listeners and prompts them to expect the worst, namely that the death involves someone who is very close to them. Instead, mention the name of the dead person before breaking the tragic news of the death. This will soften the impact of the news, reducing the listener's apprehension, and making the news more bearable.

Convey the news of fire, drowning, or car accident, etc. In a similar fashion. Prepare the listener for the news in a way that minimizes its impact. Mention the name(s) of the affected person(s) in a kind way, not a shocking way. Some people have weak hearts and such bad news may cause them to faint and collapse.

If it is necessary to convey such news, choose the appropriate time. It should not take place at a meal, before going to sleep, or during an illness. Compassion and tactfulness are the best qualities you will need to handle such a situation.

Chapters

Chapter 1

Importance Of Appearance

Chapter 1.1

Distinct Muslim Personality

Chapter 1.2

Cleanliness And Washing

Chapter 1.3

Arriving From A Journey

Chapter 1.4

Dress Properly With Family And Friends

Chapter 2

Entering Or Leaving A House

Chapter 2.1

How-to-enter

Chapter 2.2

Entering While Others Are Asleep

Chapter 2.3

Greeting

Chapter 2.4

Announcing Your Presence

Chapter 2.5

Seeking Permission To Enter

Chapter 2.6

Knocking And Ringing

Chapter 2.7

Answering 'Who Is It?'

Chapter 3

The Manners Of Visiting

Chapter 3.1

Keeping Appointments, Delays And Cancellation

Chapter 3.2

Declining A Visit

Chapter 3.3

Control Your Eyes

Chapter 3.4

Removing Your Shoes

Chapter 3.5

Choosing A Seat

Chapter 3.6

A Visitor Is Not An Inspector

Chapter 3.7

Timing Your Visit

Chapter 3.8

Greeting

Chapter 3.9

Sitting Between Two Persons

Chapter 3.10

The Host's Duties And The Guests' Rights

Chapter 3.11

Stay In Touch

Chapter 3.12

A Brief Advice To My Sisters

Chapter 4

The Manners Of Conversation

Chapter 4.1

Selecting Suitable Topics

Chapter 4.2

Talk In A Suitable Tone

Chapter 4.3

The Art Of Listening

Chapter 4.4

Discussions And Debates

Chapter 4.5

Swearing By Allah

Chapter 4.6

Answering A Question

Chapter 5

Social Manners

Chapter 5.1

Respect And Favour The Elderly

Chapter 5.2

The Elderly Are To Lead Prayers

Chapter 5.3

Walking With The Elderly

Chapter 5.4

The Elderly Are To Be Served First

Chapter 5.5

Manners With Parents

Chapter 5.6

Tell Your Family Your Whereabouts

Chapter 5.7

Respect The Poor

Chapter 5.8

Dealing With Non-muslims

Chapter 6

Manners Of Eating

Chapter 6.1

The Importance Of Eating Manners

Chapter 6.2

Manners Of Eating

Chapter 6.3

Manners Of Drinking

Chapter 6.4

Avoid Gluttony

Chapter 6.5

Gold And Silver Cutlery

Chapter 7

Weddings

Chapter 7.1

Weddings Are Part Of The Prophet's Tradition

Chapter 7.2

The Manners Of Attending Weddings

Chapter 8

Visiting The Sick

Chapter 8.1

Visiting A Patient

Chapter 8.2

Praying For The Sick

Chapter 8.3

The Length Of The Visit

Chapter 8.4

The Manners Of Visiting A Patient

Chapter 8.5

How The Ill Express Their Complaints

Chapter 9

Condolence

Chapter 9.1

Breaking Unpleasant News

Chapter 9.2

Expressing Condolences Is A Courtesy And A Duty

Chapter 9.3

Expressing Condolences And Sympathy

Chapter 9.4

Sending Flowers And Reading Quran During Funerals

Chapter 9.5

A Final Word